8:30 AM to 5:00 PM
Monday through Friday
Social Services promotes self-sufficiency and protects citizens by providing financial and social services to eligible County residents through program development, application of the law and encouragement of responsibility in an empathetic, timely and customer focused manner.
For more information on Social Services programs or to see if you may be eligible for assistance in one of our programs, please visit https://mybenefits.ny.gov.
Person in Need of Supervision (PINS Diverson): Services are provided to a person less than eighteen years of age who does not attend school with the New York State Education Law, or who is incorrigible, ungovernable or habitually disobedient and beyond the lawful control of a parent or other person legally responsible for such child’s care, or who appears to be a sexually exploited child. PINS Diversion services are provided to the youth and their parent(s) or other person legally responsible, to improve family functioning and possibly avoid the filing of a PINS petition in Family Court which could result in a youth’s placement outside of the home. PINS Diversion Coordinator Steve Herbert may be contacted at Stephen.Herbert@dfa.state.ny.us or by calling 607-687-8333.
Protective Services for Adults (PSA): Investigation and on-going services provided to individuals 18 years of age or older, who, because of physical or mental impairments are unable to meet their essential needs for food, clothing, shelter or medical care and have no one available who is willing and able to assist them responsibly. If a person is deemed to be in need of adult protective services the department can provide or arrange for the provision of services, which may include functioning as a representative payee or guardian.
Long Term Care Services: Information and referral services to enable individuals to remain in their homes. In-home nursing assessments for the elderly and disabled in order to develop an appropriate plan of care for in-home services. Assessments for the appropriateness of nursing home placement. Recruit and certify Family Type Homes for adults who are eligible to live in this level of care. For more information, please contact Tina Lounsbury at Tina.Lounsbury@dfa.state.ny.us or by calling 607-687-8551.
For More Information:
The CPS/Preventive Units respond to reports of alleged child abuse and neglect that have been registered by the New York State Central Register, also known as the hotline. Services are available 24/7. The primary role of CPS is to assess whether a child is safe from immediate danger and to determine the risk of future abuse and maltreatment.
Preventive services to enable children to remain safely at home may be court ordered or provided voluntarily to families who are the subject of a CPS report to assist them in averting a disruption which could result in placement of a child in foster care.
The Child Support Enforcement Unit (CSEU) is mandated under Title IV-D of the Social Security Act to ensure that legally responsible persons, to the best of their ability, contribute toward the support of their children. The CSEU's responsibilities include:
Client help line 1-888-208-4485
The CSEU office is located at 20 Court Street in Owego, and is open M-F 8:30 a.m. to 4:30 p.m., excluding holidays.
Click Here for More Information: New York State Child Support Enforcement
The Employment Unit handles welfare to work activities, focusing on enabling public assistance and food stamp applicants and recipients achieve self-sufficiency through work. The Unit provides a range of services, including group orientation and assessment, one-to-one service planning, motivational training, job search and placement assistance, job readiness training, supportive services including day care and transportation, approved vocational training and Work Experience.
Child Care services are provided to low-income working families and recipients of Public Assistance. This program, staffed by a DSS Day Care Specialist, is located at the Tioga County Employment Center.